There is no front desk at Canmore Crossing, however guest services are offered through our sister resort Fire Mountain Lodge 403.609.9949 and 24-hour support can be reached at 403.609.9111. Upon reservation you will receive rental terms by email that we ask you review, sign and return to us via fax or email. Once we receive those back and shortly before your arrival, you will receive your arrival documents detailing the entry codes to both the building and your unit so you can self check-in.
Childcare can be arranged by a local professional licensed childcare service – call Child Care Connection directly at 403-760-4443. A minimum of 48 hours advanced notice is required.
Propane barbeque's are on the balcony of select units. If your barbeque was used during your stay, please ensure it is cleaned prior to departure.
Canmore Crossing has limited business services available, please contact Guest Services. Within walking distance on Main Street is Canmore Business Centre for all your business service needs. Call 403-678-1719.
Check-in is 4pm. Check out time is 11:00 a.m. An additional charge will be applied to your account for accommodation retained after this time. Late check out requests must be made in advance through the Guest Services desk.
Canmore Crossing gladly welcomes children; however, we kindly request that children under the age of 16 be accompanied and supervised by a parent or guardian at all times. Kids under 18 with a parent/guardian – stay free!
Canmore Crossing has a fitness center located in each building. For safety reasons, children under 16 years of age are not permitted in the Fitness Centre. There are also a number of full service fitness facilities available during your stay in Canmore.
Canmore Crossing features 2 outdoor rooftop hot tubs and 1 indoor hot tub. For safety reasons, the outdoor hot tubs are not open once outside temperatures drop below -20○C (wind-chill combined temperature). The hot tub temperature is 40○C (104○F).
Please note that there is no lifeguard on duty – children under the age of 16 must be accompanied by an adult at all times. Infants are required to wear waterproof pants.
Each chalet has its own heating unit, with a wall mounted temperature control.
Please inquire with reservations or Guest Services should you wish to receive housekeeping services during your stay.
Communitea, Starbucks and Safeway are just a few of the locations throughout Canmore offer wireless internet free of charge. Canmore Crossing does not provide Internet Access.
IRON & IRONING BOARD
All suites at Canmore Crossing are equipped with an iron and ironing board.
Each condo at Canmore Crossing features a fully equipped gourmet kitchen. Dish soap and a dishwasher have been provided for your convenience. We kindly ask that you clean all dishes, pots, pans, utensils and glassware you may have used prior to check out. Feel free to leave clean dishes in the dishwasher should it still be running at the time of your check out.
A washer and dryer are located in your suite with laundry detergent.
Secure underground parking is assigned to one car per condo unit and parking instructions will be included with your arrival documents. Additional parking is available at Safeway.
Canmore Crossing offers select pet-friendly rooms. Daily charges do apply. Please ask reservations for details. Canmore bi-laws require your pet to be on leash at all times while outside of your condo (with the exception of 2 designated off-leash parks) and also require that you pick up after your pet.
We welcome the following credit cards: American Express, MasterCard & VISA.
Canmore Crossing takes pride in ensuring that our guests have an enjoyable and relaxing stay. Please respect your fellow guests and residents and observe that quiet times are from 11:00 p.m. until 8:00 a.m.
SHOPPING - GROCERIES
There is a variety of options groceries in Canmore. Some suggestions include:
- Sobey's and Safeway are located beside Canmore Crossing.
- Nutters Grocery (Bulk food/Organic store) 900 Railway Avenue beside Sobey's
- Rusticana Grocery 801, Main Street (Convenience Store)
SKI / BIKE / GOLF CLUB / SNOWBOARD STORAGE
There is one secure storage unit provided for each suite. Please be advised that snowboards, skis and poles are not permitted inside suites and Canmore Crossing will not be responsible for lost or stolen equipment.
Canmore Crossing is pleased to offer its guests a smoke free environment. Smoking is not permitted anywhere on the property.
Electrical current in Canada is 110 volt.